Privacy Policy

At Fortuna Bet, we understand that your privacy is of utmost importance to you when interacting with our website or services. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

What data do we collect?

We may collect the following types of information:

1. Identification Data: We might require you to provide identification details such as name, date of birth, or any other relevant identifying information to access our services.
2. Payment Information: For transactions and deposits made through our site, we store payment details like account names, credit card numbers (if applicable), expiration dates, CVVs, bank sort codes, IBANs, etc., with all sensitive financial data encrypted using SSL certificates provided by reputable third-party providers.
3. Usage Data: We use cookies to monitor user behavior such as login activities, games played, and betting history for marketing purposes.
4. Location Information: IP addresses help identify locations from where users access our services.

How do we process the collected data?

1. Storage Security: Collected personal information is processed in accordance with applicable laws and stored securely on servers protected by reputable third-party encryption systems like SSL/TLS (AES 128/256-bit or higher).
2. Data Protection Principles
   • We will only collect as much relevant user info to serve our services efficiently.
   • Data is kept up-to-date regularly, ensuring accuracy and efficiency in delivering an enhanced user experience.

Your Rights

As a valued customer, you have the following rights:

1. Right of Access: You can access or modify your personal data stored by us at any time through designated areas within the site.
2. Right to Erasure (or Delete): Upon request, we will delete your account and erase all associated data in accordance with applicable laws.

Data Sharing and Disclosures

Fortuna Bet may share certain information as required for services delivery purposes:

1. Affiliates: In cases where our partnerships necessitate sharing aggregated player activity metrics or identifying customer preferences to better optimize marketing initiatives, this will be done under explicit consent.
2. Government Authorities: If there is a valid investigation by any local authorities related to illegal activities associated with your account (or otherwise prohibited), we may provide them access.

Cookies and Tracking

Our platform incorporates cookies from third-party vendors for improving experience through better insights of user habits:

1. Google's DoubleClick cookie will track users who have previously visited the site while browsing other websites in an effort to serve targeted ads.
2. Users can opt out by using the NAI Opt-Out Tool.

Changes and Updates

We are constantly looking for ways to improve security, performance, or our services in general. In doing so, we may periodically update this policy according to regulatory requirements.

Policy Compliance

Fortuna Bet complies with the highest standards of data protection guidelines set forth by various jurisdictions worldwide including GDPR regulations applicable in Europe.

If you have any questions about how Fortuna Bet collects and uses your information or would like more information about our practices for collecting, storing, using, protecting, sharing, retaining, transferring, changing and deleting personal Data; or would like to exercise one of the above mentioned rights, please do not hesitate to contact us.